Thumbprint Terms of Use
Effective Date: April 4, 2025

Welcome to Thumbprint! By accessing and using our website, you agree to comply with and be bound by these Terms of Use. Please read them carefully.

1. Acceptance of Terms
By using Thumbprint's website, web portals, redemption systems, company stores, and/or digital experiences “Web Services”, you affirm that you are of legal age and possess the authority to enter into these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
2. Informational Purpose
Thumbprint's Web Services serves as an informational resource about our branded merchandise, platforms, integrations, experiences, and services; and for specific client transaction purposes. For business engagements, specific terms will be outlined in separate Master Services Agreements (MSAs), Statements of Work (SOWs), and sales orders.
3. Relationship to MSAs and SOWs
In the event of any conflict between these Terms and the provisions of an MSA or SOW entered into between Thumbprint and a client, the terms of the MSA or SOW shall prevail.
4. Permitted Use of the Website, Web Portals, and/or Digital Experiences
You may use our Web Services and the information, writings, images, and other works that you see or experience on the site (collectively, the "Content") solely for your non-commercial, personal purposes and/or to learn about Thumbprint and our products and services. No right, title, or interest in any Content is transferred to you, whether as a result of downloading such Content or otherwise. Thumbprint reserves complete title and full intellectual property rights in all Content. Except as expressly authorized by these Terms, you may not use, alter, copy, distribute, transmit, or derive another work from any Content obtained from the website, except as expressly permitted by these Terms.
5. Prohibited Use of the Website
By accessing the Web Services, you agree that you will not:
  • Use the website in violation of these Terms;
  • Use the website in violation of the terms of Thumbprint's Acceptable Use Policy;
  • Copy, modify, create a derivative work from, reverse engineer, or reverse assemble the website, or otherwise attempt to discover any source code, or allow any third party to do so;
  • Sell, assign, sublicense, distribute, commercially exploit, grant a security interest in, or otherwise transfer any right in, or make available to a third party, the Content or website in any way;
  • Use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," that accesses the website in a manner that sends more request messages to the servers hosting Thumbprint’s products, services, and website, in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser;
  • Use the Web Services in any manner that damages, disables, overburdens, or impairs any Thumbprint website or interferes with any other party's use and enjoyment of the website;
  • Mirror or frame the Web Services or any part of it on any other web site or web page;
  • Attempt to gain unauthorized access to the website;
  • Access the Web Services by any means other than through the interface that is provided by Thumbprint for use in accessing the website;
  • Use the Web Services for any purpose or in any manner that is unlawful or prohibited by these Terms.
Any unauthorized use of any Content or the website may violate patent, copyright, trademark, and other laws.
6. Intellectual Property
All content on our Web Services, including text, graphics, logos, and images, is the property of Thumbprint or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content is prohibited without written permission.
7. User-Generated Content
By submitting any content to Thumbprint's Web Services, such as comments or feedback, you grant Thumbprint a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any medium. You represent and warrant that you own or have the necessary rights to the content you provide and that its use will not violate any law or the rights of any person or entity.
8. Third-Party Links
Our Web Services may contain links to third-party websites for your convenience. Thumbprint is not responsible for the content, accuracy, or opinions expressed on such websites. Inclusion of any linked website on our site does not imply approval or endorsement of the linked website by us. If you decide to leave our Web Services and access these third-party sites, you do so at your own risk.
9. Disclaimers; Limitation of Liability
Disclaimers: The information provided on our Web Servicesis for general informational purposes only. Thumbprint makes no warranties regarding the accuracy or completeness of this information and disclaims liability for any errors or omissions. Our Web Services and its content are provided "as is" without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability: To the fullest extent permitted by law, Thumbprint shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any damages whatsoever, arising out of or in any way connected with your use of, or inability to use, the website or any content on our Web Services, whether based on contract, tort, strict liability, or otherwise, even if Thumbprint has been advised of the possibility of damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Thumbprint, its affiliates, officers, directors, employees, agents, and suppliers from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from your use of the website, violation of these Terms, or infringement by you or any other user of your account of any intellectual property or other right of any person or entity.
11. Changes to Terms
Thumbprint reserves the right to modify these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of the website after such changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Indianapolis, Indiana, to resolve any dispute arising out of these Terms or the website.