Every client is supported by a team of real people who live and breathe your brand, anticipate your needs, and manage everything behind the scenes, so you don’t have to.
We don’t just give you access to our platform and our services and turn our backs. We give you a dedicated Account Management Team that becomes an extension of you. They are built to be your problem solver and solution maker. You relay your needs, and your dedicated team does all the uplift.
While most companies give you one point of contact, we build you a full team with defined roles, executives, directors, managers, and specialists, each contributing their expertise, understanding your brand, and delivering better outcomes, and ultimately moving faster.
Other platforms give you tools and expect you to use them. We give you product ideas and data, but we do all the platform admin work for you. From storefront setup to kitting and fulfillment, your team runs point so you don’t get buried in tasks.
Our Account Executives and Directors drive strategy based on your desired goals and facilitate project logistics. Account Managers and Specialists handle day-to-day project management to keep your brand moving forward, allowing you to always be thinking down the road on strategy and the next need.
Need creative design, warehousing updates, or a tech tweak to your merch store? Your account managers work with our internal supporting teams on your behalf, without ever kicking you to another department. We bring the solution to you.